Stimulating teambuilding and taking team decisions is one of the hobbyhorses of Yves Van Nuland. Therefore he uses several team exercises to solve typical problems in organisations. The methology of these exercises contains the knowledge and the experience of an expert, while at the same time you find the solution yourself.
The total package kan be divided in 3 groups:
A first group of products has been designed by Yves Van Nuland himself. These exercises are unique in the world. Make use of the knowledge of an expert and discover for yourself the causes of the problems.
Service and customer focus are more and more important to become succesful and to stay there. No-one can escape from that. That is why Customer Service Series exercises are set up to deal with customers, complaints, after-sales service, ...
Experience is the best teacher! Therefore Human Synergistics developed these practical team exercises. They allow the participants to discover themselves how they should listen to customers, how to respond to a complaint, how to deal with 'difficult customers', how to get loyal customers, ...
A grab from the offer:
Mail us for more information.
Actually this is an outsider. This exercise is not a team exercise but a highly individual one. In fact it is an autodidact-solution for those who want to experience less stress, improve their cooperation with colleagues, employees, managers, ... Learn more about it on the next page.
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