Curriculum Vitae: Yves Van Nuland

Personalia

Birth date: 16 September 1950

Title: PhD Chemistry

Nationality: Belgian

E-mail: yves.vannuland@comatech.be

Education

• University of Leuven, PhD Biophysical chemistry (1977)
• University of Leuven, Master in Chemistry (1973)
• Licence Human Synergistics (1994)
• EFQM Assessor, European Quality Award (1993)
• Licence EFQM Assessor (1997, 1998, 1999)
• Licence EFQM Assessed Assessor (2004, 2005)
• Master Practitioner NLP, New York Training Institute for NeuroLingusitic Programming (2004)
• International EFQM C2E Validator (Committed to Excellence Certificate) (2007)

Training

• SPC, AQL, SDE, ISO 9000, EFQM, Kaizen, TPM, audit, BPM
• Kaizen seminars Masaaki Imai (1991, 1992, 1993)
• Kaizen Institute Japan, Public Japan Study Tour (1993)

Jobs

1995 -	Founder of Comatech, consultancy company
1989 - 1994	Quality Manager, UCB Chemicals, Brussels
1978 - 1988	Laboratory Manager and Quality Manager, PRB, Kaulille Assistant Quality Manager, PRB, Brussels
1977 - 1978	Belgian FDA laboratory, Institut Pasteur (food department), researcher, Brussels

Experiences in several industries

• Chemistry, pharmaceutical, food, banking, insurance, steel, automotive, plastic, service industry, nuclear energy, retail, engineering, telecom, call center
• Public sector (ministry federal and regional, local authority, provincial, social security, public utilities, airport)
• Multinationals and SME’s

Lean and TPM experience

• TPM at UCB Chemicals: increase of productivity of packaging line
• TPM at ANL Plastics : increase in productivity

EFQM experience

Has a profound and in depth knowledge of the EFQM-Excellence model:

• Assisted Sollac (steel company, France, now Mital-Arcelor) (1998-1999) in the submission of their EQA-document. Sollac was twice Prize Winner (1998 and 1999)
• Trained several managers of Sollac in EFQM Self-Assesment at different sites and at different levels (from top management till middle management)
• Acted as EFQM lead assessor for another french company in the evaluation of their submission document for European Quality Award (2000 and 2003). This company received in 2004 their Recognised for Excellence certificate (R4E) (2004)
• Lead Assessor for the R4E Certificate EFQM (Recognised for Excellence) for an organisation in the public sector : Pilotage for the Port of Antwerp (September 2007)
• EFQM Assessed Assessor training for the Belgian Police and Comité P (EFQM case study Mid-East Police) (2005-2006 and 2008)
• Acted several times as trainer and facilitator in the Self-Assessments EFQM in different organisations (both companies and governmental organisations) (MVG (Ministery of Flemish Community), Proximus, FBFC, Helvoet Pharma, Pharmacia, Mercedes Belgium, Belgian Railway, Continental, Brico, Puratos, Schmalbach-Lubeca, Financial Post, ...)
• Professor in the Third Cycle at Royal Military Academy (Brussels) for the course Leadership and EFQM (1999 - 2005)
• Professor for the courses SPC, audit and self-assessment EFQM at the University of Limburg (Diepenbeek, Belgium) (1985 -2002)
• Since 25 years lecturer for different organisations and universities in open trainings for different subjects of TQM (EFQM, leadership, internal communication, process management, process reengineering, ISO, audit, SPC, BSC, performance management, ...)
• Since 14 years trainer, coach and consultant in tens of organisations for subjects of TQM and management (ISO, EFQM, BSC, Audit, change management, leadership, internal communication, SPC, process management, TPM, Performance Management, KPI’s indicators, coaching, ...)
• Comatech obtained the C2E-certificate from EFQM (2006)
• Has been asked as an international EFQM expert by a government in the Middle East for evaluation of their journey to excellence (all governmental entities apply the Self-Assessment methodology) (2009)

Languages

Dutch (mother tongue), French and English

Publications

• Several books and tens of articles in the domain of TQM in national and international journals
• Editor-in-chief and publisher of the book “Excellent, A guide for the implementation of the EFQM Excellence model” (Excellent 2000 available in English, French, German and Dutch; Excellent 2003 available in Dutch and English)
• Co-author of the book Attitude Coach (Editions Kluwer, Brussels) (french)
• Member of the Editorial Committee of EFQM Brussels (this team advices EFQM on books and brochures to be edited in the future on EFQM and TQM related topics) (2004-2006)

Memberships

• EFQM: European Foundation of Quality Management, Brussels
• Bbest: Belgian Quality Association
• ASQ: American Society for Quality
• VOV: Flemish Association for Trainers (Vlaamse Vereniging voor Opleidingsverantwoordelijken)
• VOKA: Chamber of Commerce Leuven
• VMA: Flemish Management Association
• Xing, Ecademy, LinkedIn, Plaxo

Partnerships

• Human Synergistics Staffing Belgium (company culture, values, lifestyle inventory, thinking styles, 360° feedback, leadership, internal communication, customer service, change management, team building, …)
• Accredited Agent Pilgrim Support (product Apollo 13)
• VTT cvba (Crescere, NLP-training)